Drop-off appointments now available! Leave your pet with us in the morning and pick them up later. Call to book today!

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Your Pet's First Visit

A pet's first visit to the vet can seem a bit daunting, so we've put together a list of info and resources to help you prepare. 

At your first appointment, we will gather information about your pet’s background, health, diet, and training. We can also address any questions or concerns you might have.

Your veterinarian will examine your pet from nose-to-tail, looking for things like heart murmurs, ear infections, and/or parasites. Your vet can also provide pet-proofing tips, training assistance, and parasite protection recommendations. 

Before Your First Appointment
  1. Complete the New Client Form prior to your first visit and Download Client Welcome Sheet.
  2. Assemble and be sure to bring all the proper items with you:
    • Your pet's adoption or purchase records
    • Any existing medical history
    • A list of current medications and supplements
    • Current feeding schedule and the brand of food you use
    • A list of questions you have for your veterinarian
  3. Collect any necessary stool or urine samples, if requested.
  4. If you're bringing in your dog, be sure he or she is accustomed to being on a short leash. If you're bringing a cat, be sure to have an appropriate carrier.
  5. Feel free to bring your pet's favorite treats to keep them happy and distracted!

Appointment Policies

​Please arrive 5 minutes prior to your pet's appointment for check-in. If you have not filled out all relevant patient forms yet, plan to arrive 10 minutes ahead of your appointment.

While we do our best to make sure all of our patients are seen on time, there will be times of occasional unexpected delay due to an emergency or because we are providing care for a patient that needs a little more time. Please accept our apologies should this occur, and understand that the same dedication and courtesy will be provided to your pet should they ever need it.

Book Appointment (423) 239-5116

"I had taken my baby there in an emergency when another vet failed her..this place is professional, caring not only for your pet but you as well. Leaving her in the hands of someone else was the most terrifying thing for me to do but they promised she’d be safe in their hands and they kept that promise. The ladies up front and the nurse comforted me as I handed my Eva over to them. They kept me informed the whole time, and the doctor himself called me to let me know how she was doing. They saved my girl's life and I couldn’t be more thankful to them!! I will be bringing the rest of my fur babies to this hospital. Thank you for all you do."

Amber L.

(423) 239-5116 Appointments
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